REFUNDS

Day tickets are only usable/valid within the season they are purchased. Refunds for unused purchased tickets must be refunded before the end of the season in which they were purchased and must be accompanied by a valid receipt.

Season Passes are only valid for the season in which they are purchased.

Season Passes are “activated” by the office issuing a season pass card with a person’s name and/or picture on it. Once your Season Pass is activated, it is non-refundable and cannot be transferred to another person

Unactivated Season Passes can be refunded until the start of the current season. After the start of the season, there are no refunds on unactivated Season Passes. However, unactivated Season Passes can be carried over to the following year if arranged with the office before the end of the current operating season. There are no refunds due to inclement weather, natural disaster or pandemic once the season has started.

DELIVERY

TICKETS AND SEASON PASSES WILL NOT BE DELIVERED. Tickets purchased online must be printed at home and brought to the greeter in exchange for entrance into the park. Season Passes bought online must be printed and brought to the office in exchange for a Season Pass Card.